Our commitment to you
We collect information for a lawful purpose connected with the CleverType Keyboard. Collection of such data and information is essential for the purpose of serving Users with the best version of our technologies and CleverType Keyboard.
CONSENT AND BASIS FOR COLLECTION OF INFORMATION
CleverType has a legal/lawful basis of collecting, processing and storage of personal data due to the following –
Upon your Consent – We may collect your data, personal information, and any other personally identifiable data after and only upon receiving your ‘opt-in’ consent on the CleverType Keyboard at various stages.
We collect information for the purpose of providing you services and improved deliverance through the CleverType Keyboard.
We will collect all requisite information for compliance with legal obligations; and
We might share information with whom we conduct business such as merchants, co-marketers, distributors, resellers, and other companies or organizations with whom CleverType enters into agreements to support its business and operations, for the purpose of analytics, feature based services and better deliverance of services.
What information is collected and how can we use it?
1. What information is collected by us?
In order to provide our services to you, we may ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services or respond to your queries.
We may collect the following types of information (which may or may not be personal information), which is an inclusive list:
Signing in to CleverType Keyboard: If you sign in to CleverType Keyboard with your Google Account, we ask permission to access your account info, such as your Google Account email or phone number, password, nickname, and profile photo. When you sign to CleverType Keyboard with your Facebook Account, we ask permission to access your account info, such as your Facebook id, nickname and email. When you sign to CleverType Keyboard with your MI Account, we ask permission to access your account info, such as your name, MI Account ID, profile photo When you’re not signed in to CleverType Keyboard, you can still use the basic functionality of CleverType Keyboard, such as emoji, typing, and updates. To provide such services, we collect information such as anonymous user ID assigned automatically and your purchases.
Information you provide to us: we may collect all personal information you provide to us, like your email ID
Information related to your application usage: including application basic information, such as keyboard settings (e.g. region, language).
Log information: information related to your use of certain functions and apps. For example, IP addresses, crash information, input history, log information generated by using the services (such as registration time, access time, activity time, etc.).
Information from third-party sources: When permitted by law, we will collect information about you from third-party sources. For example, we may obtain account IDs and nicknames from third-party social network services when signing up for CleverType keyboard.
Non-personally identifiable information: We may also collect other types of information which are not directly or indirectly linked to an individual and which may not be defined as personal information according to applicable local laws. Such information may include statistical data generated when you use a specific service, such as anonymous ID, device type, system-related information, application version, network environment information, click events, application crash events, keyboard settings (e.g. country/region), input sentences, personal dictionary and application usage information. Such information is collected in order to improve the services we provide to you.
2. How we use the personal information that we collect
The purpose of collecting personal information is to provide you with products and/or services, and to ensure that we comply with applicable laws, regulations and other regulatory requirements.
We may use your personal information for the following purposes:
Providing, processing, maintaining, improving and developing our services for you, such as customer support.
Handling your device, service or any general queries, such as answering customer inquiries, sending information about our events or notifications.
Internal purposes such as data analysis, research and development of statistical information related to the use of our products and services to improve our products and services.
Storing and maintaining information about you for our business operations or for fulfilling our legal obligations.
Providing services locally on terminal devices that do not require communication with our servers, such as basic typing input, swiping input, clipboard, application debugging and performance logs.
Other purposes with your consent.
How we share, transfer, and publicly disclose your personal information
CleverType processes your personal information collected through CleverType keyboard for improving the accuracy of the input method and optimizing user experience.
Personal information will be held for as long as it is necessary to fulfill the purpose for which it was collected, or as required by applicable laws. We will cease to retain and delete or anonymize personal information once the purpose of collection is fulfilled, or after we confirm your request for erasure, or after we terminate the operation of the corresponding product or service. An exception to this is personal information that we are processing for public interest, scientific, historical research or statistical purposes. CleverType will continue to retain this type of information for longer than its standard retention period, where permitted based on applicable laws or your request, even if further data processing is not related to the original purpose of collection.
We store and process your personal information in data centers located in India and we do not transfer any personal information outside of the jurisdiction. If you are located in the European Union or other regions with laws governing data collection and use that may differ from Indian law, your acceptance to this policy is an affirmation and confirmation of your consent for us to collect and process your information in this manner.
Order of precedence
HOW DO WE PROTECT YOUR INFORMATION?
As mentioned, we’re using technologies to secure and safeguard all information we collect, to the best of our capacity. We are concerned with protecting your data and privacy and take all requisite and reasonable steps for such protection, however, we cannot warrant the security of any information you transmit to us or guarantee that your information with may not be accessed, disclosed, altered, copied or destroyed by breach of any of our industrial standard physical, technical or managerial safeguards.
When you enter sensitive information on our registration forms, or other forms we encrypt the information in this data and send it to our servers through a secure connection for programmatic analysis to improve our language dictionaries. Data sent to our servers is archived when no longer required. No method of transmission over the Internet or method of electronic storage is 100% secure, therefore, we cannot guarantee its absolute security.
We undertake reasonable security practices and procedures, security practices and procedures designed to protect such information from unauthorised access, damage, use, modification, disclosure or impairment.
If you have any queries about security on our website/app you can contact us at email@example.com.
Rights of user
As per applicable data protection law, as supplemented by our internal practices, your principal rights as a User are:
the right to access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to object to processing;
the right to data portability;
the right to complain to a supervisory authority;
the right to withdraw consent; and
the right to be forgotten.
You have the right to request access to the information you have provided to us as you may deem fit. You can do this by contacting us on firstname.lastname@example.org. We will ask you to verify your identity and provide you with requisite details. Once we receive your information and verifies the same satisfactorily and as per its procedure, we shall give you access to requisite personal information. While the Company shall make all due efforts to ensure solution of this concern, this procedure might take 72 hours or more.
If you believe that the information we have about you is incorrect, you can contact us to have the information updated and keep your data accurate.
If at any point you wish to have your information with us deleted, removed or forgotten from our database, you can contact us for the same at email@example.com. We will take the necessary actions and step within 72 hours of the request being made.
You can opt-in or out of using CleverType as per your consent to the information being collected. If you wish to opt-out from tracking by CleverType, you can do so by sending a request at firstname.lastname@example.org. We will process your request within seventy-two (72) business hours from receiving such a request.
An individual who is a current or former CleverType customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to email@example.com.
An individual who is a client of a current or former CleverType customer and who seeks access or wishes to correct, amend or delete inaccurate data should direct his/her query to the respective CleverType customer first and then, if no response is obtained or such response is not satisfactory to the individual, should contact at firstname.lastname@example.org. If we receive a request under this provision, we will acknowledge it within seventy-two (72) business hours and handle it promptly.
What you can do
You can play your part in safeguarding your personal information by not disclosing your login password or account information to anybody unless such a person is duly authorized by you. We cannot be held responsible for lapses in security caused by third party access to your personal information as a result of your failure to keep your personal information private. Notwithstanding the foregoing, you must notify us immediately if there is any unauthorized use of your account by any other Internet user or any other breach of security.
Your assistance will help us protect the privacy of your personal information.
What happens if there is a change of control?
If we sell or otherwise transfer our products or our assets to another organization, data received from or about our Users may be among the items sold or transferred.
What control do I have over my data?
We take your consent at multiple stages throughout the CleverType Keyboard. You can discontinue use of the CleverType Keyboard at any point where you wish to not share further information with us.
We consider it the responsibility of parents to monitor their children’s use of our services and apps. For a minor’s safety, we don’t allow usage of our services or the CleverType Keyboard or website without parental guidance.
We do not seek or intend to seek to receive any personal information from minors. Should a parent or guardian have reason to believe that a minor has provided us with personal information without their prior consent, please contact us to ensure that the personal information is removed and the minor unsubscribes from any of the applicable CleverType services.
GDPR COMPLIANCE STATEMENT
For EU users, we comply with the EU Data Protection directive framework as set forth by the EU regarding the collection, use and retention of personal data from the European Union member countries. CleverType has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement. We will take upon the personal data breach, notifying the breach to relevant supervisory authority or under some circumstances, notifying the personal data breach to the data subjects by complying with applicable laws, including your local data protection legislation.
We respect and comply with the EU General Data Protection Regulations (GDPR); some of the key ways we comply with these regulations are:
Detail of Information being collected - We have provided you with a list of information being collected from you by us.
Consent - We have explained what you’re consenting to clearly and without ‘legalese’, and ask that you explicitly consent to provide us with any of your information before doing so.
Breach Notification - In the event of a breach we will notify affected users within 72 hours of first having become aware of the breach.
Right to Access - Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, free of charge, in an electronic format.
Right to be Forgotten - Once we have compared your rights to "the public interest in the availability of the data", we may delete your personal data upon your written communication of such request to us on the abovementioned id within 72 hours of such request being made to us in the prescribed manner.
Data Portability - We allow you to receive the personal data concerning you, which we will provide in a 'commonly used and machine readable format' within 72 hours of such request being made to us in the prescribed manner.
Privacy by Design - We implement appropriate technical and organisational measures, in an effective way, in order to meet the requirements of this Regulation and protect the rights of users from whom data is collected. We hold and process only the data absolutely necessary for the completion of our duties (data minimisation), as well as limiting the access to personal data to those needing to act out the processing.
What happens when we make changes to this policy?
How can you contact us?